Privacy
Policy
1. Introduction
Gudtrip (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when using our website, mobile applications, and other related services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and share your information.
2. Information We Collect
When you use our Services, we may collect the following categories of personal information (“Personal Information”):
Personal Identifiers: Email address, phone number, mailing address, username, and age verification data.
Purchase Information: Payment details, purchase history, proof of purchase, warranty claims, and product serial numbers.
Technical Information: IP address, browser type, mobile OS, device diagnostic data (e.g., firmware version, app usage, device features).
Blockchain-Related Data (see Section 5 for details): Public wallet addresses, on-chain activity, connected wallet session data, and interactions with our smart contracts.
3. How We Collect Information
We collect personal information in these contexts:
Purchasing products via our website
Verifying legal age
Signing up for marketing communications
Social media interaction
Surveys or feedback submissions
Contacting customer support or submitting warranty claims
Creating an account or using our mobile apps
Connecting wallets or interacting with blockchain features
4. How We Use Your Information
We may use your information to:
Complete transactions on our website
Provide information, products, and services offered through our Services
Market our products (see Section 6)
Verify legal age for purchases
Deliver customer service and warranty support
Manage your user account/profile
Analyze usage to improve our products and personalize experiences
Respond to comments, inquiries, or requests
Communicate via social media
Facilitate blockchain-based interactions and rewards (Section 5)
5. How We Share Information
We do not rent or sell your Personal Information. We may share it with:
Affiliates and subsidiaries within our group
Service providers perform tasks on our behalf (e.g., order fulfillment, marketing, analytics, customer service), bound by confidentiality and permitted use only as needed
Law enforcement or government agencies, if compelled by valid legal process (e.g., court-issued subpoena) and we cannot reasonably challenge it — we will always challenge unlawful requests
Third parties receive only anonymized, aggregated data for quality assurance; we ensure data cannot be traced to individuals
Blockchain Data Sharing: Certain blockchain interactions (e.g., wallet address linkage, on-chain activity analysis) occur either locally or via third-party Web3 services (RPC nodes, indexers, analytics tools). These services act under their own privacy policies; we only reference public on-chain data as needed to provide services.
6. Marketing
We collect and use your Personal Information only with your knowledge and consent, and solely for the purpose of improving your product experience.
You may contact us at any time to stop us from sending you marketing emails.
Opt-out does not apply to essential transactional communications (e.g., order/shipping confirmations).
7. Blockchain-Specific Data and Privacy
Our blockchain features may involve:
Public Wallet Addresses: Linked to your profile to enable rewards and interactions; pseudonymous but potentially associated with personal data via usage patterns.
On-Chain Activity: Analysis of token holdings, NFT interactions, or smart contract usage to personalize experiences or enforce rules.
Connected Wallets: No private keys are collected or stored; signatures used solely for authentication/transaction verification.
Decentralized Storage: Some data (e.g., NFT metadata) may reside on IPFS/Arweave and cannot be deleted once published — users bear responsibility for on-chain publications.
Smart Contract Interactions: Immutable and public; we may reference them for access control or loyalty programs.
Third-Party Blockchain Services: May log activity per their policies.
Due to blockchain transparency, avoid sharing sensitive personal data on-chain; we are not liable for user-published public data.
8. Information Security
We maintain administrative, technical, and physical safeguards to protect against unauthorized access, alteration, disclosure, or destruction of personal information.
9. Cookies and Similar Technologies
We use cookies and related technologies to:
Perform analytics and improve performance
Support security measures
Enable social media features
Deliver personalized marketing
You can manage cookie preferences via browser settings; blocking cookies may limit functionality. Even if blocked, some tracking may persist.
10. Your Rights and Choices
You have the right to:
Access your Personal Information
Correct or update it
Request deletion where applicable
Withdraw consent
Object to marketing use
Some rights may be limited by law (e.g., deletion of public blockchain data). To exercise rights, contact us as described in Section 12. We will respond promptly and will not discriminate against you for exercising these rights.
11. Changes to This Privacy Policy
We may update this policy at any time. Material changes will be posted on our website with notice. Your continued use constitutes acceptance.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at support@gudtrip.xyz.
